Lloyds Deploys an Agentic AI Framework Across 21 Million Accounts
Weekly news up to Tuesday, 11th of October 2025
👀 NEWS HIGHLIGHT
The bank’s board is considering an appeal as a way to clarify the regulatory framework for future consolidation moves. It is also intended to protect the bank against any future complaints from investors.
NOW, ON TO THE SUMMARY OF LAST WEEK’S NEWS
🌎 FINTECH HIGHLIGHTS
⭐️ Click to Pay reduces abandonment rates for Ecommpay merchants across the UK and Europe. Peter Stearn, Director at Wellbeing Escapes, highlighted that the feature has eliminated the need to manually collect card details, allowing clients to pay instantly from any device. He described the integration as simple and seamless, even for complex bookings.
⭐️ Bank of England launches consultation on regulating systemic stablecoins. Such stablecoins are a new type of digital money designed to maintain a stable value and could be used for retail payments and wholesale settlement in the future. Keep reading
⭐️ Monzo makes changes to buy now, pay later for millions of customers. The digital bank is simplifying the use of its service by allowing customers to select the “pay later” option at checkout and extend their repayment period to six or twelve months, albeit with interest.
⭐️ Lloyds deploys an agentic AI framework across 21m accounts. The generative AI infrastructure is designed to automate financial guidance on spending, savings, and investments before expanding across its complete product portfolio. Its new system processes natural language queries and executes tasks without requiring users to provide structured input.
FINTECH
FinTech fraud scandal uncovered in Germany. The scheme detailed by authorities as part of “Operation Chargeback” led to damages totaling more than €300 million. The criminals operated through payment firms, and police say they suspect former employees at “four big German payments providers” had knowledge of the fraudulent activities, or even cooperated.
PAYMENTS
Bancomat announces EUR-BANK stablecoin to combat European payments fragmentation. The stablecoin will be designed to be used in cross-border payments, instant liquidity management, and secure tokenised savings such as government bonds.
Italy’s banks back digital euro, want costs spread over time. Italian banks support the European Central Bank’s digital euro project, but want investments required by them to implement it to be staggered over time because the costs are high, a top official of the Italian Banking Association said.
REGTECH
dtcpay receives EMI License from Luxembourg’s financial regulator. The EMI license permits dtcpay to provide services across 30 EEA countries, covering over 450 million consumers and businesses. Keep reading
Bank of England to align stablecoin regulations with the US. Bank of England officials have stressed the critical need for the UK and the US to maintain synchronized stablecoin regulations to support global harmonization. The central bank’s approach directly addresses industry concerns about potential delays in establishing a competitive stablecoin regime compared to other jurisdictions.
Germany’s financial watchdog slaps a record fine on JPMorgan of $52 million. BaFin said that JPMorgan had “systematically” filed so-called suspicious activity reports late in the period from October 2021 through September 2022. Keep reading
DIGITAL BANKING
Monzo beats Chase, Nationwide, and Starling in UK customer satisfaction. The survey took place from September 2024 to August 2025, forming scores based on responses to the question: “Of which of the following banks would you say that you are a satisfied or dissatisfied customer?” Monzo topped the charts, with a net satisfaction score of 71.7.
Starling expands business banking capabilities ahead of HMRC digital tax rules. Customers will be able to see tax deadlines in their Starling account, create, store, and correct digital records of self-employment, property income, and expenses, and file updates directly to HMRC.
Revolut faces off with Klarna in Nordic push for 3 million users. Revolut will open a Stockholm branch next year as part of its Nordic expansion. The FinTech plans to challenge traditional banks and compete with Klarna in reshaping digital consumer finance. Additionally, Revolut receives permits to launch its Hungarian branch. The company received all necessary official approvals to start operating the domestic branch on October 23, 2025. The service will soon be available with a Hungarian IBAN.
Five UK banks unite with Shelter to help homeless people open bank accounts. According to a statement by the UK Treasury, this strategy aims to establish “a national plan to make financial services work for everyone. Keep reading
Atom bank launches tax-efficient Easy Access ISA. The new ISA will offer a tax-free variable rate of 4% AER on new deposits. The account was formed as a result of increased customer demand for a tax-efficient savings product, and the potential cut to the annual tax-free cash ISA limit announced in the UK.
CRYPTO
Irish regulator fines Coinbase Europe 21.5 million euros over monitoring failures. The Irish regulator said the fine related to faults in the configuration of Coinbase Europe’s transaction monitoring system, which resulted in more than 30 million transactions worth over 176 billion euros not being properly monitored.
PARTNERSHIPS
Klarna and Sparkassen-Finanzgruppe introduce Variable Recurring Payments. This innovation enables all Klarna users with current accounts at participating savings banks to make recurring payments directly from their bank accounts, quickly, easily, transparently, and securely.
DONEDEAL
Worldline plans €500 million capital raise in turnaround bid. Chief Executive Officer Pierre-Antoine Vacheron said that the transaction is to accompany its strategic transformation while strengthening Worldline’s financial structure at this pivotal moment.
Madrid’s Devengo raises €2 million as EU Instant Payments Regulation accelerates A2A innovation. The funding will allow Devengo to accelerate its geographic expansion across the SEPA zone (Single European Payments Area) and strengthen its position amid growing demand for instant payments in Europe.
M&As
SIX announced its support for Worldline’s transformation plans and related proposals at the upcoming extraordinary general meeting. It has, however, decided not to participate in Worldline’s announced capital increase and will accept the corresponding dilution compared to the current 10.5%.
TPG said to make €1 billion binding bid for unit of Italy’s Nexi. After months of talks, the investment fund submitted the binding bid to the firm, giving it until mid-December to decide whether to proceed with a transaction. Read more
MOVERS & SHAKERS
FinTech Rauva appoints Nuno Zigue as its new CEO. The company said the decision reflects the need for “an experienced CEO from the banking sector” as Rauva transitions from a FinTech startup into a fully licensed bank. Continue reading